This is one of the most common questions we receive.
The reason for this is that if a customer goes on line lets say January 15th of any year we will charge the remaining days of January plus all of the days of February. (Example could be interchanged with any other month in a year).
In other words we bill one month in advance and we provide customers with a prorated amount initially that way they are not charged for the previous days of January they were not online.
After this first billing cycle customers will be billed on or around the 10th of every month with their agreed alarm monitoring rate.
If you prefer not to be billed monthly we do offer the option to pay for 1 year in full. Customers that choose to do this will also be awarded with one extra month of alarm monitoring services. If this is something you would like to do please call 877-443-6276 option 3.